Frequently Asked Questions

Everything you need to know about your Inmotion gear and orders.

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.

Do you offer a warranty on sports equipment?

Yes, all Inmotion Official Store products come with a 12-month limited warranty covering manufacturing defects to ensure you can train with complete peace of mind.

What is your return policy for apparel and gear?

We offer a 30-day return policy. Items must be in their original, unused condition with all tags attached. Please note that for hygiene reasons, certain items like compression wear cannot be returned once opened.

How can I track my package?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How do I ensure I am choosing the correct size?

Every product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as athletic fits may vary between different collections.